Helios-IT: Business Applications based on Microsoft Dynamics NAV - Microsoft Dynamics CRM

Solutions/CRM/Dynamics CRM

Microsoft Dynamics CRM

Demand continues to grow for Customer Relationship Management (CRM) solutions that work the way businesses do. Generate revenue by helping your customers use CRM solutions to build and manage profitable relationships.

Learn about the CRM opportunity and join the growing network of partners that provide fast, affordable, and flexible solutions based on Microsoft Dynamics CRM.

Service Your Customers, Build Your Business

Why CRM?

Acquiring, servicing, and retaining customers are key challenges for every business. A streamlined strategy that connects all customer-facing processes and activities can help keep customer relationships at a desired level. With CRM solutions, you can craft such a strategy. You can integrate sales, services, and marketing processes to provide a satisfactory customer experience while maximizing your revenue potential.

Why Microsoft Dynamics CRM?

The first-generation CRM solutions were inherently complex and costly, and user adoption was a critical issue. Over a third of CRM projects failed to draw user adoption, according to a study by AMR Research. Microsoft Dynamics CRM addresses these critical issues to ensure high user adoption and a fast time to market. With thousands of CRM customers worldwide and hundreds of thousands of users, Microsoft Dynamics CRM is the right choice for customers who are looking for speedy, cost-effective, and flexible CRM solutions.

Microsoft CRM is built to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership.

Works the way you do. Microsoft CRM drives high user adoption by delivering roles-based CRM capabilities within a native Microsoft Office and Outlook experience. Users can choose to use a rich Outlook client or access the system through a browser-based client or a mobile device..
Works the way your business does. Microsoft CRM easily adapts to each company’s unique needs. Powerful event-driven workflow capabilities drive consistent process execution across the organization, and powerful reporting and analytics capabilities based on Microsoft Excel^® and SQL Server™ Reporting Services offer real-time visibility into every business process and customer interaction..
Works the way technology should. Microsoft CRM delivers a low total cost of ownership by offering a highly flexible and configurable platform built on Web services and other standard tools and technologies.